Old Distillery SurgeryArdvonie ParkKingussieEmail contact; High-UHB.GP55930-Admin@nhs.net, PH21 1ETTel: 01540 661233
Public Holidays when the practice is closed :-Tuesday 25th December 2018 :-Wednesday 26th December 2018 :-Tuesday 1st January 2019 :-Wednesday 2nd January 2019
Closed for staff training :-Tuesday 11th September 2018 13.00pm-18.00pm
MBChB (Dundee 1980), DRCOG, MRCGP, DFSRH
MB BS (Royal Free 1987), MRCGP
MBChB, DFSRH, DRCOG, (Sheffield 2002) MRCGP
MBChB (Aberdeen 2007), MRCGP
MB BS (University of London 2004) MRCGP
MBChB (The University of Edinburgh, 2011). MRCGP, DRCOG
Practice Manager – Kingussie
Our Practice Manager is responsible for the day to day running and administration of the practice. He is available to help you with any non-clinical aspects of your care and will be happy to hear your views and suggestions about the services offered by the practice
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
It is not a case of the Receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’. Reception staff are trained to ask certain questions in order to ensure that you receive:
Receptionists are asked to collect brief information from patients:
1. To help doctors prioritise house visits and phone calls
2. To ensure that all patients receive the appropriate level of care
3. To direct patients to see the nurse or other health professional rather than a doctor where appropriate.
Reception staff, like all members of the team, are bound by confidentiality rules
Thank you for your support
Community Nurses covering our area are based in Aviemore and can be contacted on 01479 813401.
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